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This warranty gives you specific legal rights and you may also have other rights that vary from state to state or province to province. Answers to any questions regarding our limited warranty may be obtained by writing our corporate offices. Ambient Technologies warrants each new Ambient Technologies remote control against any defects that are due to faulty material or workmanship to the original owner, for a period of five years after the original date of purchase. This warranty and our liability does not apply to batteries, nor does it include damage to merchandise or the remote control resulting from accident, alteration, neglect, misuse, improper installation or any other failure to follow Ambient Technologies installation and operating instructions. Ambient Technologies agrees to repair or replace at its option any Ambient Technologies remote control under warranty provided it is returned postage prepaid to our warranty facility in a padded carton within the warranty period, with proof of the original date of purchase and a brief description of the malfunction. This limited warranty does not include the cost of removal or re-installation.